Privacy Policy

Privacy Policy

Last Updated: February 2025

1. Introduction

Welcome to The Cheshire Venue. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make an inquiry, or use our services.

2. Information We Collect

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.

• Event Details: Date, type of event, number of guests, and specific requirements.

• Payment Information: Billing details and payment method (processed securely via third-party providers).

• Communications: Emails, messages via social media, or other correspondence.

• Technical Data: IP address, browser type, device information, and cookies when you use our website.

3. How We Use Your Information

We use your data for the following purposes:

• To process inquiries, bookings, and venue hire agreements.

• To communicate with you regarding your event or related services.

• To personalize and improve our services.

• To send marketing communications (if you have opted in).

• To comply with legal obligations and prevent fraud.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Trusted third parties (e.g., payment processors, catering services, or event suppliers) to facilitate your booking.

• Legal Authorities: If required by law or to protect our business.

5. Marketing & Communications

If you opt-in to receive marketing updates, we may contact you about promotions, events, and special offers. You can opt-out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

6. Data Security

We implement security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing information online.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal data (subject to legal obligations).

• Object to processing for marketing purposes.

• Withdraw consent at any time.

To exercise these rights, please contact us at  info@thecheshirevenue.co.uk

8. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

The Cheshire Venue

At School Farm, Alsager Road, Hassall, Sandbach, Cheshire, CW11 4SE

info@thecheshirevenue.co.uk

07825409717